2 Customer Reviews
- Date
- Highest Rating
- Lowest Rating
Review from Claire H.
1 star09/28/2022
Buyer beware. I went in to buy an Accord. They had one in stock with the advertised sale price of $30,075. The manager *** refused to honor the advertised price. He told me to read the fine print.. even though they advertise that price in big bold print they dont have to honor it. I told him that thats false advertising. He said it is not, they have different rules.Review from Jon Stockdale
1 star10/06/2021
I took my 2014 Honda CRV to Tony Honda for an oil change. Everything was fine until ****, our service advisor, told us that the maintenance code recommended that we change the transmission fluid. Trusting **** we consented and ended up adding nearly $250 to the ****. The problem is that the car has less than ****** miles. *** some research and Honda doesnt recommend changing the transmission fluid until 90K. It ends up the the code was the percentage of oil life we had left.My complaint is about the dishonest sales practices at Tony Honda. The extra 250 I spent didnt break the bank but it wasnt something I needed even though that is what I was told. Tomorrow Im going to reach out to Tony Honda and see what there response is. Ill give them a chance to apologize and make it right but hopes are not high. So beware of **** at Tony Honda.
Tony Honda Response
10/20/2021
BBB customer review.On October 11, 2021 I spoke to Mt *********, I thanked him for his business and feedback.********************** informed me his dash board had codes A 1 3. Code 3 means to replace the transmission fluid.********************** told me he is satisfied now that it was the vehicle saying it needed a transmission fluid change and not the service advisor.Sincerely ****************************************** manger
Customer Review Rating
Average of 2 Customer Reviews
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