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Find a Location

King Windward Nissan LLC has 1 locations, listed below.

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    Business ProfileforKing Windward Nissan LLC

    New Car Dealers

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 1 Customer Reviews

    Customer Complaints

    4 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers new and pre-owned vehicles for sale and a full service and parts facility and detail services.

    Products & Services

    New Car Dealers

    Business Details

    Location of This Business
    45-568 Kamehameha Hwy, Kaneohe, HI 96744-1944
    BBB File Opened:
    2/2/1999
    Years in Business:
    25
    Business Started:
    2/1/1999
    Business Started Locally:
    2/1/1999
    Business Incorporated:
    1/6/1999
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    Type of Entity:
    Limited Liability Company (LLC)
    Alternate Business Name
    • King Windward Nissan
    Business Management
    • Mr. Frank Ratajczyk
    • Mr. Mark Caliri, General Manager
    • Mr. Mike Niethammer, President
    Contact Information

    Principal

    • Mr. Mark Caliri, General Manager
    • Mr. Mike Niethammer, President

    Customer Contact

    • Mr. Mark Caliri, General Manager
    Additional Contact Information

    Fax Numbers

    • (808) 234-5611
      Primary Fax

    Industry Tip

    BBB Tip: Buying a new car

    Customer Complaints

    4 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    07/10/2022

    Complaint Type:
    Service or Repair Issues
    Status:
    Answered
    On Tuesday July 5, while driving our Electric Nissan Leaf on the H3 ******* bound the car lost power just before entering the ************* to which I noticed that the car had automatically shifted into Neutral. I could not get it to shift back into Drive. Thank goodness I was able to coast the car to the side of the road inside the tunnel where it took several tries before I could even turn off the car. When it finally turned off and I restarted the car, I still couldn't get it into Drive. It wasn't until the second restart that I was able to shift into Drive after which I drove straight to King Windward Nissan where it has since been sitting.We were told it would take 2 months for a new battery which by the way is still under warranty, to arrive from *****. Unfortunately Nissan could not provide us a loaner and they also refused to approve a car rental for the duration of the repair.If the battery issue is still under warranty, could Nissan find some way to accommodate our request? I'm sure you can understand the inconvenience that we are going through without our Leaf.
    Read More

    Customer Reviews

    1 Customer Reviews

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    How BBB Processes Complaints and Reviews

    Start a Review

    Most Recent Customer Review

    Russell R

    1 star

    01/20/2023

    I had the worst experience at a dealership ever! When I explain my issue to the manager he made me feel like I was the problem taking no responsibility for their lack of accountability. Unprofessional and poor customer service. Most businesses want to make you feel satisfied but not this place.Avoid this dealership at all cost and take you business elsewhere.

    Local BBB

    BBB Great West + Pacific

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