Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.
      Country
          Country

          Find a Location

          Honda Windward has 3 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Country
            Please enter a valid location.
            • Honda Windward

              45-671 Kamehameha Hwy Kaneohe, HI 96744-2036

              BBB Accredited Business
            • Honda Windward

              46-159 Malina Pl Kaneohe, HI 96744-3804

              BBB Accredited Business
            • Honda Windward

              46-151 Kahuhipa St Kaneohe, HI 96744-3808

              BBB Accredited Business

            Business ProfileforHonda Windward

            New Car Dealers
            Multi Location Business
            BBB accredited business

            At-a-glance

            Customer Reviews

            1/5stars

            Average of 1 Customer Reviews

            Customer Complaints

            3 complaints closed in last 3 years

            1 complaints closed in last 12 months

            BBB Rating & Accreditation

            Accredited Since: 3/23/1981

            Years in Business: 43

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Overview

            This company offers automobile dealership services for new and used Honda vehicles including sale and auto repair services. 

            Products & Services

            Honda vehicle sales, service & repair

            Business Details

            This is a multi-location business.

            Find a Location

            Honda Windward has 3 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Country
              Please enter a valid location.
              • Honda Windward

                45-671 Kamehameha Hwy Kaneohe, HI 96744-2036

                BBB Accredited Business
              • Honda Windward

                46-159 Malina Pl Kaneohe, HI 96744-3804

                BBB Accredited Business
              • Honda Windward

                46-151 Kahuhipa St Kaneohe, HI 96744-3808

                BBB Accredited Business
              BBB File Opened:
              3/23/1981
              Years in Business:
              43
              Business Started:
              1/1/1981
              Business Started Locally:
              1/1/1981
              Business Incorporated:
              7/29/1994
              Accredited Since:
              3/23/1981
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Alternate Business Name
              • Stoebner Holdings, Inc.
              Hours of Operation

              Primary

              M:
              9:00 AM - 9:00 PM
              T:
              9:00 AM - 9:00 PM
              W:
              9:00 AM - 9:00 PM
              Th:
              9:00 AM - 9:00 PM
              F:
              9:00 AM - 9:00 PM
              Sa:
              9:00 AM - 9:00 PM
              Su:
              10:00 AM - 6:00 PM
              Business Management
              • Mr. Morris Stoebner, President
              • Mr. Michael Stoebner, General Manager
              • Mr. Del Cootey, Shop Manager
              • Mr. Dalton Baker, Service Manager
              • Mr. Mike Stoebner, President/General Manager
              • Ms. Sharon Ducosin, Manager
              • Ms. Sandy Kalahiki
              Contact Information

              Principal

              • Mr. Morris Stoebner, President

              Customer Contact

              • Mr. Michael Stoebner, General Manager
              Additional Contact Information

              Fax Numbers

              • (808) 247-5840
                Primary Fax

              Phone Numbers

              Industry Tip

              BBB Tip: Buying a new car

              Customer Complaints

              3 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/03/2024

              Complaint Type:
              Problems with Product/Service
              Status:
              Answered
              Business pressured me into signing a nonrefundable deposit form in order to reserve/order a car. No car was ordered or specific time table given on when a car would be ordered and delivered. Ended up deciding to purchase a vehicle from another dealer and Honda Windward refuses to refund the deposit.
              Read More

              Customer Reviews

              1 Customer Reviews

              What do you think? Share your review.

              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Andrew E.

              12/29/2021

              Not impressed with the integrity and customer treatment at ************************ test drove a new car one afternoon and agreed to buy it after working out the numbers. Financing was already in place. Since I had other errands that needed to be taken care of and the car still needed to be detailed and fueled, I made an appointment to sign all of the docs and take the car first thing the following morning when the dealership opened.The salesman I was working with--*****--spoke with the sales manager to ensure they could hold the car and honor the agreement until today's appointment, which I was told was the case. On my way to the dealership this morning, *****, the salesman, texts me that he's getting the car ready and is so excited for me to get my new car. Then a few minutes later he calls me and tells me they sold the car last night. What happened to holding the car? I had an appointment to buy it and everything was in place. I was willing to make a down payment or leave a deposit the day before if that's what was needed to hold the car; but, they didn't see that was necessary. They told me they would hold the car and prep the car and the paperwork for our appointment the following morning. Instead, they sold the car behind my back without even telling me.Poor customer service to just sell the car without even notifying me and then not even having the courtesy to inform me before I'm almost at the dealership to purchase the vehicle.So much for verbal agreements and honoring a handshake. Extremely disappointed in Honda Windward; thought they would be better than this.

              Local BBB

              BBB Great West + Pacific

              BBB Reports On

              BBB reports on known marketplace practices.

              BBB Business Profiles may not be reproduced for sales or promotional purposes.

              BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

              When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

              BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

              As a matter of policy, BBB does not endorse any product, service or business.