BBB Accredited Business since 02/01/1988
BMW of Honolulu
Phone: (808) 597-1225Fax: (808) 791-6768
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Customer Complaints Summary
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||1|
|Guarantee / Warranty Issues||2|
|Problems with Product / Service||3|
|Billing / Collection Issues||0|
|Total Closed Complaints||6|
Complaint Breakdown by ResolutionAbout Complaint Details
|05/11/2012||Problems with Product / Service|
|03/16/2012||Advertising / Sales Issues|
|02/20/2012||Problems with Product / Service|
|01/08/2014||Guarantee / Warranty Issues | Read Complaint Details|
Complaint Category: None of the Above - Guarantee or Warranty Complaint Issue
Complaint: BMW and the company you hire to do warranty protection, ********, are failing to allow transfer of the warranty to Mr. Paet.
Initial Business Response
Complaint Resolution: BBB determined the company made a reasonable offer to resolve the issues, but the consumer did not accept the offer.
|04/13/2012||Guarantee / Warranty Issues|
|10/20/2011||Problems with Product / Service|
Auto Dealers - New Cars, Transmissions - Automobile, Auto Repair & Service