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BBB Accredited Business since

Hawaiian Graphics Corporation

Phone: (808) 973-7171 Fax: (808) 973-5681 View Additional Phone Numbers 1923 S Beretania St, Honolulu, HI 96826

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers wholesale/retail art supplies.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Hawaiian Graphics Corporation meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Hawaiian Graphics Corporation include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Hawaiian Graphics Corporation
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 04, 1999 Business started: 08/27/1973 in HI Business started locally: 08/27/1973 Business incorporated 08/21/1973 in HI
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

State of Hawaii Department of Taxation
PO Box 1425, Honolulu HI 96806
Phone Number: (808) 587-4242
The number is W20294498-01.

Type of Entity


Business Management
Ms. Florence Matsuoka, General Manager
Contact Information
Principal: Ms. Florence Matsuoka, General Manager
Business Category

Art Supplies

Products & Services

Hawaiian Graphics Corporation sells the following brand(s): Bee, Canson, Conte, Copic, Fredrix, Gamblin, Generals, Golden, Golden, Grumbacher, Jacquard, Liquitex, M. Graham, Mabef, Maimeri, Montana Gold & Montana Black, Paasche, Princeton Art & Brush, Prismacolor, Rembrandt, Sakura, Speedball, Strathmore, UniPosca, Winsor Newton

Hawaiian Graphics Corporation offers the following product(s): Acrylic Mediums, Acrylic Paints, Airbrushes, Airbrushes, Art Books, Brushes, Canvas, Canvas Boards, Drawing Supplies, Easels, Encaustic Paints, Fabric Paints, Foamboard, Framing Supplies, Markers, Matboards, Matcutters, Oil Paints, Painting Knives, Painting Mediums, Palettes, Paper Pads, Pastels, Pencils, Pens, Printmaking Supplies, Sketchbooks, Varnishes, Watercolor Paper, Watercolors, Wood Panels

Method(s) of Payment
Cash, Personal Check (local bank), Credit Cards: Visa, Mastercard, American Express, Discover, JCB.
Refund and Exchange Policy
Returns accepted within 30 days accompanied by sales receipt.  Merchandise must be in resaleable condition (unopened, unused, with original packaging) unless defective.  No cash refunds on check transactions before 10 business days have elapsed, or credit card transactions.  Funds will be returned only to same credit card number that merchandise was paid.  No returns for Clearance items, Fine Art Papers (sheets), Pens, Markers, Projectors, Lightboxes, Books, Magazines, Aerosol Spray items, HG Membership Card fees, any board cutting jobs, cutting charges, shipping or postage charges.  Some additional restrictions may apply, see store for details.
Alternate Business Names
Hawaiian Graphics Art Supply Store

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.