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Find a Location

Maui Tropix Inc. has 4 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Maui Tropix Inc.

      261 Dairy Rd. Kahului, HI 96732

    • Maui Tropix Inc.

      786 Front St Lahaina, HI 96761-1532

    • Maui Tropix Inc.

      261 Dairy road Kahului, HI 96732

    • Maui Tropix Inc.

      215 Piikea Ave. Kihei, HI 96753

    Business ProfileforMaui Tropix Inc.

    Sporting Goods Retail
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    1 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Related Categories

    Overview

    This company offers sporting goods, clothing, hats and surf apparel & accessories.

    Business Details

    This is a multi-location business.

    Find a Location

    Maui Tropix Inc. has 4 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Maui Tropix Inc.

        261 Dairy Rd. Kahului, HI 96732

      • Maui Tropix Inc.

        786 Front St Lahaina, HI 96761-1532

      • Maui Tropix Inc.

        261 Dairy road Kahului, HI 96732

      • Maui Tropix Inc.

        215 Piikea Ave. Kihei, HI 96753

      Location of This Business
      261 Dairy Rd., Kahului, HI 96732
      BBB File Opened:
      8/30/2004
      Years in Business:
      35
      Business Started:
      1/1/1989
      Business Started Locally:
      1/1/1989
      Licensing Information:
      This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
      Alternate Business Name
      • Maui Tropix
      Business Management
      • Kathleen Martin
      Contact Information

      Principal

      • Kathleen Martin

      Customer Contact

      • Kathleen Martin
      Additional Contact Information

      Fax Numbers

      • (808) 893-0630
        Primary Fax

      Customer Complaints

      1 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      06/13/2023

      Complaint Type:
      Billing Issues
      Status:
      Answered
      I went into Maui Tropix on 5/30/2023 and made a purchase of 3 pareos, 2 t-shirts and 3 stickers. On 6/09/2023, I just so happened to look at my receipt and realized that I was charged incorrectly by Maui Tropix. Instead of being charged for 2 t-shirts (2 x $21.59= $53.98), I was charged for 4 t-shirts (4 x $21.59= $107.96). I immediately called Maui Tropix and spoke with manager *****, who proceeded to tell me that their cameras only go so far back as 7 days. Therefore, because my purchase was made over 7 days ago, there was no way for them to go back to their camera system to verify what happened during my transaction. She stated that it was company policy and if theyre not able to verify the transaction, then theres nothing that they could do to help me. I asked to speak with the store owner which I never received a call. I called ***** back 3 times to plead with her about my issue and she stated that there wasnt anything they could do on their end but could suggest that I go through my credit card company to dispute the charge.
      Read More

      Customer Reviews

      0 Customer Reviews

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      How BBB Processes Complaints and Reviews

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      Local BBB

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