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          Find a Location

          Central Pacific Bank has 38 locations, listed below.

          *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

            Please enter a valid location.

            • Central Pacific Bank

              220 S. King St Honolulu, HI 96813-4526

            • Central Pacific Bank

              6600 Kalanianaole Hwy Honolulu, HI 96825-1273

            • Central Pacific Bank

              3465 Waialae Ave Honolulu, HI 96816-2660

            • Central Pacific Bank

              2024 N King St Honolulu, HI 96819-3456

            • Central Pacific Bank

              46-007 Kamehameha Hwy Kaneohe, HI 96744

            Business ProfileCentral Pacific Bank

            Bank
            Multi Location Business

            Contact Information

            220 S. King St

            Honolulu, HI 96813-4526

            Visit Website

            Customer Reviews

            1/5

            Average of 1 Customer Reviews

            Read ReviewsStart a Review

            Customer Complaints

            4 complaints closed in last 3 years

            2 complaints closed in last 12 months

            Read ComplaintsFile a Complaint

            BBB Rating & Accreditation

            A+
            This business is not BBB Accredited
            Search for Accredited
            Businesses in this category

            Years in Business: 70

            Customer Reviews are not used in the calculation of BBB Rating

            Reasons for BBB Rating

            Related Categories

            Overview

            This company offers a full range of banking and financial services, including consumer and business loans, mortgages, deposit accounts, merchant services, wire transfers, safe deposit boxes, trust, investments, electronic and mobile banking, and other specialized financial services. There are 36 branches and 110 ATM's throughout the State of Hawaii.

            Products & Services

            banks, loans, banking services, mortgage lenders, payroll preparation services

            Business Details

            This is a multi-location business.

            Find a Location

            Central Pacific Bank has 38 locations, listed below.

            *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

              Please enter a valid location.

              • Central Pacific Bank

                220 S. King St Honolulu, HI 96813-4526

              • Central Pacific Bank

                6600 Kalanianaole Hwy Honolulu, HI 96825-1273

              • Central Pacific Bank

                3465 Waialae Ave Honolulu, HI 96816-2660

              • Central Pacific Bank

                2024 N King St Honolulu, HI 96819-3456

              • Central Pacific Bank

                46-007 Kamehameha Hwy Kaneohe, HI 96744

              Location of This Business
              220 S. King St, Honolulu, HI 96813-4526
              BBB File Opened:
              1/1/1954
              Years in Business:
              70
              Business Started:
              2/15/1954
              Business Started Locally:
              1/15/1954
              Business Incorporated:
              3/16/1982
              Licensing Information:
              This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
              Type of Entity:
              Corporation
              Business Management
              • Mr. Norman Nakasone
              • Mr. Wayne Kirihara, Executive Vice President
              • Mr. Glenn Ching, Manager
              • Mr. Denis Isono
              • Mr. Lance Mizumoto
              • Ms. Catherine Ngo
              • Mr. Dean Kawamura, Corporate Communications Manager
              • Ms. Blane Asao, Assistant Vice President
              Additional Contact Information

              Fax Numbers

              • (808) 532-5093
                Primary Fax

              Phone Numbers

              Read More Business Details and See Alerts

              Industry Tip

              BBB Tip: How to choose a new bank or credit union

              Customer Complaints

              4 Customer Complaints

              Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

              File a Complaint

              Most Recent Customer Complaint

              01/31/2024

              Complaint Type:
              Billing Issues
              Status:
              Resolved
              Im writing this to bring awareness to Central Pacific Bank customers.I have a checking account with a balance of $7,612 which I hardly touch and meant for emergency funds.On 1/24/24, I recd a statement showing a bal of $12. There were 2 unauthorized ACH transactions on 1/4 $6500 and 1/12 $1100 referencing ******* Sachs, ********************** personally notified the bank, reported to **** credit reporting bureaus, and local police.On 1/30/24 I received an email fr CPB charging me $32 ea overdraft fee for 3 checks totaling $7500 which I didnt issue. CPB should have a record about my data breach yet they continue to have my account to be breached.CPB failed to protect me as their long time customer knowing I have an open DATA BREACH case.I didnt receive any update since my initial complaint as of this writing. I will be speaking to them again today to complain about the 3 overdraft fees
              Read More
              Read 3 More Complaints

              Customer Reviews

              1 Customer Reviews

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              How BBB Processes Complaints and Reviews

              Start a Review

              Most Recent Customer Review

              Ginai H

              10/01/2023

              At the end of the day, your money is not your own. Through a misnomer third party operation they call fraud prevention, they trip you up and block your card if you spend your money at a disapproved entities/locations. Despite all my best efforts, they messed me up twice and I am now ready to throw in the towel. Bring me a bank that does not make me miserable with their digital overlord activities!!!!

              Local BBB

              BBB Great West + Pacific

              More Info on Local BBB

              BBB Reports On

              BBB reports on known marketplace practices.

              See What BBB Reports On

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