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Business ProfileforBank Of Hawaii
At-a-glance
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Overview
Business Details
This is a multi-location business.
- Location of This Business
- 130 Merchant St, Honolulu, HI 96813-4405
- BBB File Opened:
- 1/1/1948
- Years in Business:
- 126
- Business Started:
- 12/17/1897
- Business Started Locally:
- 12/17/1897
- Business Incorporated:
- 12/17/1897
- Licensing Information:
- This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
- Type of Entity:
- Corporation
- Business Management
- Mr. Peter S. Ho, President & CEO
- Ms. Denise S Farias, Manager of Client Relations
- Contact Information
Principal
- Mr. Peter S. Ho, President & CEO
Customer Contact
- Ms. Denise S Farias, Manager of Client Relations
- Additional Contact Information
Fax Numbers
- (808) 694-1988Primary Fax
Phone Numbers
- (877) 553-2424Other Phone
- (684) 633-2872Other Phone
- (808) 694-1988
Customer Complaints
35 Customer Complaints
Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews
File a ComplaintMost Recent Customer Complaint
02/07/2024
- Complaint Type:
- Customer Service Issues
- Status:
- Answered
Customer Reviews
6 Customer Reviews
What do you think? Share your review.
Most Recent Customer Review
Helen S
02/20/2024
Bank Of Hawaii Response
02/21/2024
Aloha Ms. **************** is disappointing to hear that you are having challenges using our online banking service and we understand that it is frustrating when you are not able to access your accounts.
We have received your "Your Thoughts Count" submission for the same issue on Tuesday, 2/20/24 and have asked our **************** Team to reach out to you at the contact information provided on that form.
Thank you for taking the time to share your experience and please be assured that we have shared your feedback with the respective teams.
Sincerely,
Bank of Hawaii - Customer Experience
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