BBB Accredited Business since 01/01/1987
Pay Tel Communications, Inc.
Phone: (800) 729-8355Fax: (800) 776-8423P.O. Box 19290, Greensboro, NC 27419-0179
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A BBB Accredited Business since 01/01/1987
BBB has determined that Pay Tel Communications, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised Pay Tel Communications, Inc.'s rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 33 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Billing / Collection Issues||10|
|Problems with Product / Service||21|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||33|
Type of Entity
Incorporated: August 1986, NC
Contact InformationPrincipal: Ms. Debbie Jones (Director Customer Service)Ms. Amy Reeves (Vice President - Finance)Mr. John Tayloe (Vice President - Sales)Mr. Vincent Townsend (President)Mr. Dave Woody (Vice President - Operations)
Number of Employees
Phone Services - Inmate
Products & Services
Pay Tel Communications, Inc. offers inmate phone services to confinement facilities in the United States.