BBB Business Review
1 of 1 image | See All Images
BBB Accredited Business since 05/01/2005
US Home Exteriors
Phone: (336) 222-0176Fax: (336) 222-0574View Additional Phone Numbers2858 Rob Shepard Dr., Burlington, NC 27215 Send email to US Home Exteriorswww.ushomeexteriors.com
Request a Quote
BBB Accreditation
A BBB Accredited Business since 05/01/2005
BBB has determined that US Home Exteriors meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that raised US Home Exteriors' rating include:
- Length of time business has been operating.
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topType of Entity
Corporation
Incorporated: June 2004, NC
Contact Information
Primary Contact: Mr. Joseph Johnson (President)Mr. Douglas Massey (Vice President)Mr. Mickey Smith (General Manager)Mr. Charles Yeh (Operations Manager)Number of Employees
27
Business Category
Home Improvement Builders, Windows - Installation/Service, Insulation Contractors, Siding Contractors, Window Companies, Gutter and Downspout Suppliers
Products & Services
US Home Exteriors is a specialty home improvement company concentrating in environmentally friendly products. This company specializes in the installation and service of replacement windows, insulation, gutter protection and insulated siding.
Hours of Operation
US Home Exteriors is open for business from 8 a.m. to 6 p.m. Monday through Friday.
Service Area
US Home Exteriors serves customers in central North Carolina.
Industry Tips
BBB Warns Spring Time Brings Home Improvement ScamsHome Contractors: Tip-offs to Potential Rip-offs
Home Improvements
Safe & Sound: Securing Your Home
Winterizing Your Home
LocationsX
1 Locations
-
2858 Rob Shepard Dr.
Burlington, NC 27215(888) 282-6244
(919) 861-1700Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in Central North Carolina/Greensboro. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*US Home Exteriors is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Home Improvement Builders
BBB Warns Spring Time Brings Home Improvement ScamsHome Contractors: Tip-offs to Potential Rip-offs
Home Improvements
Safe & Sound: Securing Your Home
Winterizing Your Home
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.