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BBB Accredited Business since

J J Buckley Fine Wines

Additional Locations

Phone: (510) 632-5300 Fax: (510) 632-5400 View Additional Phone Numbers 7305 Edgewater Dr STE D, Oakland, CA 94621 http://www.jjbuckley.com View Additional Web Addresses



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company is a wine retailer offering online and mail orders.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that J J Buckley Fine Wines meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for J J Buckley Fine Wines include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 3 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

3 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews on J J Buckley Fine Wines
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: June 20, 2007 Business started: 05/18/2000 Business started locally: 05/18/2000 Business incorporated 10/12/2005 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

California Department of Alcoholic Beverage Control
1515 Clay St Ste 2208, Oakland CA 94612
http://www.abc.ca.gov/datport/LQSLicQuery.html?
Phone Number: (510) 622-4970
cust.serv@abc.ca.gov
The number is 506983.

California Department of Alcoholic Beverage Control
1515 Clay St Ste 2208, Oakland CA 94612
http://www.abc.ca.gov/datport/LQSLicQuery.html?
Phone Number: (510) 622-4970
cust.serv@abc.ca.gov
The number is 506980.

California Department of Alcoholic Beverage Control
1515 Clay St Ste 2208, Oakland CA 94612
http://www.abc.ca.gov/datport/LQSLicQuery.html?
Phone Number: (510) 622-4970
cust.serv@abc.ca.gov
The number is 506218.

California Department of Alcoholic Beverage Control
1515 Clay St Ste 2208, Oakland CA 94612
http://www.abc.ca.gov/datport/LQSLicQuery.html?
Phone Number: (510) 622-4970
cust.serv@abc.ca.gov
The number is 524843.

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Cindy Allen, Office Manager Mr. Pierre Bernier, COO
Contact Information
Principal: Ms. Cindy Allen, Office Manager
Number of Employees

49

Business Category

Wines - Retail

Service Area
This business service area covers: New York, Los Angeles, Chicago, Houston, Philadelphia, Phoenix, San Antonio, San Diego, Dallas, San Jose, Jacksonville, Indianapolis, San Francisco, Austin, Columbus, Fort Worth, Charlotte, Detroit, El Paso, Memphis.
Alternate Business Names
J.J. Buckley, LLC WINECOMMUNE.COM
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.