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BBB Business Review

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BBB Accredited Business since

World Class Window Coverings Co.

Additional Locations

Phone: (925) 626-7333 Fax: (925) 418-4161 390 Carrol Ct., Ste: G, Brentwood, CA 94513 http://www.worldclassco.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

We offer plantation shutters, wood blinds, roman shades, sunscreens and more! Serving Brentwood, Walnut Creek, Lafayette, Danville, Pleasanton, CA and the surrounding areas. Call for a free estimate! Here at World Class Window Coverings, Co. we have a philosophy of old-fashioned customer service and it is the foundation of our legendary "World Class"/ "Red-Carpet" service.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that World Class Window Coverings Co. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for World Class Window Coverings Co. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on World Class Window Coverings Co.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: April 24, 2009 Business started: 10/01/2002 Business started locally: 10/01/2002 Business incorporated 10/09/2008 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Dr, Sacramento CA 95827
http://www.cslb.ca.gov
Phone Number: (800) 321-2752
The number is 931575.

Type of Entity

Corporation

Business Management
Mr. Dustin Yocum, CEO Mrs. Melisa Yocum, CFO
Contact Information
Principal: Mr. Dustin Yocum, CEO
Customer Contact: Mrs. Melisa Yocum, CFO
Number of Employees

6

Business Category

Window Shades Window Coverings Drapery & Curtain Fabrics - Retail Drapery Installation Service Shutters Vertical Blinds

Service Area
This business service area covers: The Bay Area.


Serving these cities: Brentwood, Oakley, Antioch, Discovery Bay, Livermore, Dublin, Pleasanton, Walnut Creek, Danville, Alamo, Pittsburg, Tracy, Stockton, Mountain House, Pleasant Hill, Martinez, Clayton, Hercules, Pinole, Oakland, Lafayette, Moraga, Orinda, Concord, San Francisco Bay Area and many more!

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.