BBB Business Review

Text Sizesmall medium large

BBB Accredited Business since

Smart Window Cleaning

Phone: (415) 382-0999 View Additional Phone Numbers 55 Galli Drive Suite B, Novato, CA 94949

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We provide professional window cleaning, gutter maintenance and power washing services to Residential and Businesses.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Smart Window Cleaning meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Smart Window Cleaning include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Smart Window Cleaning
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: November 12, 2009 Business started: 01/01/1973 Business started locally: 01/01/1973 Business incorporated 12/29/1989 in CA
Type of Entity


Business Management
Mr. Damon Turner, President Mr. Eric M. Kennedy, Business Partner
Contact Information
Principal: Mr. Damon Turner, President
Number of Employees


Business Category

Window Cleaning Gutter Cleaning Pressure Washing

Service Area

Our Service Areas include; San Francisco, Marin County South-West Sonoma County (Santa Rosa, Sebastopol, Rohnert Park, Cotati, Penngrove, Petaluma), West-Central Contra Costa County (Crockett, Martinez, San Pablo, Orinda Lafayette, Moraga, Danville, Walnut Creek) South-West Solano County (Vallejo & Benicia), North-West Alameda County (Berkeley, Emeryville, Piedmont, Oakland).
Alternate Business Names
SMRT, Inc.
Products & Services

Standard Services Include:
Windows cleaned inside and out,
Skylights and Screen Cleaning

Add on services:
Gutter Cleaning, Power Washing, Cobweb Removal, Paint or Construction Debris Removal ( new windows), Mirrors, Lamps, Deck Glass, Storm Windows, Interior Glass Doors, Glass Cabinets, Frames and Window Tracks.

Customer Review Rating plus BBB Rating Summary

Smart Window Cleaning has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.