BBB Accredited Business since
Phone: (415) 729-4078 1233 Howard St Apt 3A, San Francisco, CA 94103
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This company offers web developing that provides WordPress themes (web templates for the WordPress Content Management System). These digital files are provided on our website on a membership basis. We are not available for Custom Work.
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A BBB Accredited Business since
BBB has determined that Elegant Themes, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Elegant Themes, Inc. include:
- Length of time business has been operating
- Response to 17 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||6|
|Total Closed Complaints||17|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||2|
Type of Entity
Business ManagementMr. Nicholas Roach, President
Number of Employees
Refund and Exchange PolicyWe offer no-questions-asked refunds within 30 days of your purchase. Simply send us an email if you are not satisfied with the product.
Service AreaThis business service area covers the world.
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview