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BBB Accredited Business since

Kinetico by AAA Water Systems

Phone: (800) 990-9191 View Additional Phone Numbers 4050 Pike Lane  Suite A, Concord, CA 94520 http://www.aaawater.org



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers home and commercial water treatment systems.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Kinetico by AAA Water Systems meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Kinetico by AAA Water Systems include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 2 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 2
Total Closed Complaints 2

Customer Reviews Summary Read customer reviews

1 Customer Review on Kinetico by AAA Water Systems
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: December 28, 1993 Business started: 01/01/1970 Business started locally: 01/01/1970 Business incorporated 09/04/1998 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Dr, Sacramento CA 95827
http://www.cslb.ca.gov
Phone Number: (800) 321-2752
The number is 674303.

Type of Entity

Corporation

Business Management
Mr. Tony Soltani, President
Contact Information
Principal: Mr. Tony Soltani, President
Number of Employees

26

Business Category

Water Softening & Conditioning Equipment Service & Supplies Contractor - Water Conditioning Water Treatment Equipment,Service & Supplies Water Analysis Filters - Liquid Water Filtration & Purification Equipment Home Improvements Plumbers Filtering Materials & Supplies Water Coolers Water Coolers - Bottle less Water Coolers - Equipment & Supplies

Refund and Exchange Policy
We stand behind our products with comprehensive warranty coverage. Compare our warranty to any other water treatment company and you'll see the difference.
Service Area
13 counties in Northern California
Alternate Business Names
AAA Water Systems, Inc.
Products & Services

Non-Electric Water Softener, Reverse Osmosis R/O Drinking Water, Ultra Violet UV, Well Water, Problem Water, Saltless, Sales, Installation and Service.


Customer Review Rating plus BBB Rating Summary

Kinetico by AAA Water Systems has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.