BBB Business Review

What is a BBB Business Review?

This Business is not BBB Accredited

Toktumi, Inc.

Phone: (415) 223-5800Fax: (415) 449-6288View Additional Phone Numbers230 California St Ste 500, San FranciscoCA 94111-4371View Additional Email Addresseshttp://www.line2.comView Additional Web Addresses

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Description

Line2 provides innovative communications services for professionals and small businesses.

Line2 adds a second line to your smartphone to seamlessly manage "second selves" (multiple profiles such as work and personal lives) on one device.

BBB Accreditation

Toktumi, Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised Toktumi, Inc.'s rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 17 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.

Customer Complaints SummaryRead complaint details

17 complaints closed with BBB in last 3 years | 3 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues8
Problems with Product / Service9
Advertising / Sales Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 17

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Toktumi, Inc.

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 04/01/2010Business started: 09/01/2006
Type of Entity

Corporation

Incorporated: October 2006, DE

Contact Information
Mr. Doug Brackbill (CEO)
Number of Employees

30

Business Category

VOIP (Voice Over Internet Protocol) Sales & Service

Refund and Exchange Policy

Our service plans are billed monthly or annually and can be canceled any time with no penalty. Once a service period has been billed, that charge is non-refundable unless the customer experiences a service problem.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.