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This Business is not BBB Accredited

Capcom U.S.A. Inc.

Phone: (650) 350-6500Fax: (650) 350-6657800 Concar Drive, Ste 300, San MateoCA 94402

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This company offers Video games developer and publisher

BBB Accreditation

Capcom U.S.A. Inc. is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that lowered Capcom U.S.A. Inc.'s rating include:

  • 91 complaints filed against business
  • Failure to respond to 2 complaints filed against business.

Customer Complaints SummaryRead complaint details

91 complaints closed with BBB in last 3 years | 4 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues57
Delivery Issues1
Problems with Product / Service33
Billing / Collection Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 91

Additional Information

BBB file opened: 05/01/2007Business started: 05/15/1995
Contact Information
Principal: Hiro Tachibana (VP & General Counsel)
Number of Employees


Business Category

Video Games - Wholesale & Manufacturers, Internet Gaming

Alternate Business Names
Capcom Entertainment, Inc

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