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Find a Location

ASTRO Gaming has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • ASTRO Gaming

      340 Bryant St Ste 101 San Francisco, CA 94107-2499

    • ASTRO Gaming

      655 4th Street 1st Fl San Francisco, CA 94107

    Business ProfileforASTRO Gaming

    Video Game Supplies
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    1.25/5stars

    Average of 16 Customer Reviews

    Customer Complaints

    11 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    ASTRO Gaming provides gaming accessories.

    Products & Services

    ASTRO Gaming offers the following accessories: headsets, controllers, mixamps, speakers and apparel. 

    Business Details

    This is a multi-location business.

    Find a Location

    ASTRO Gaming has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • ASTRO Gaming

        340 Bryant St Ste 101 San Francisco, CA 94107-2499

      • ASTRO Gaming

        655 4th Street 1st Fl San Francisco, CA 94107

      Headquarters
      340 Bryant St Ste 101, San Francisco, CA 94107-2499
      BBB File Opened:
      4/24/2011
      Years in Business:
      13
      Business Started:
      4/24/2011
      Business Started Locally:
      4/24/2011
      Business Incorporated:
      4/14/2011
      Type of Entity:
      Corporation
      Number of Employees:
      40
      Alternate Business Name
      • AG Acquisition Corp.
      Related Businesses
      Business Management
      • Mr. John Wie, Complaint Handler
      • Mrs. Jackie Taylor, Complaint Handler
      Contact Information

      Customer Contact

      • Mr. John Wie, Complaint Handler
      • Mrs. Jackie Taylor, Complaint Handler
      Additional Contact Information

      Email Addresses

      Customer Complaints

      14 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      03/07/2022

      Complaint Type:
      Customer Service Issues
      Status:
      Unanswered
      Bought a $300 headset that did not work for even a year. **************** is ignoring me emails because they know its a problem that needs to be resolved but are refusing to do so. They also blocked my email from filing any new claims on the website which I tried to do because they stopped responding to my emails. So as a company they sold me a faulty product, replaced it with another faulty product and are now ignoring me because they want me to buy another headset. Even mentioned how the batteries in the product are defective and I am not the only consumer to experience this. Something needs to be done, they are committing fraud as a corporate company. I am a professional gamer and take great care of my headsets. I requested some type of compensation and their only answer was to buy a new headset.

      Customer Reviews

      16 Customer Reviews

      What do you think? Share your review.

      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Evan B

      1 star

      07/31/2023

      Dealing with customer support has been horrible. Been dealing with them for a week.They keep elevating my situation, but nothing has been done

      Local BBB

      BBB serving the San Francisco Bay Area and Northern Coastal California

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