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BBB Business Review

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The North Peninsula Veterinary Emergency Clinic provides veterinary care for sick or injured pets. They are open 24 hours a day, every day of the year.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that North Peninsula Veterinary Emergency Clinic, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on North Peninsula Veterinary Emergency Clinic, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: February 22, 2007 Business started: 03/01/1973 Business started locally: 03/01/1973 Business incorporated 10/02/1972 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

California Veterinary Medical Board
2005 Evergreen St Ste 2250, Sacramento CA 95815
Phone Number: (916) 263-2610
The number is 6194.

California Veterinary Medical Board
2005 Evergreen St Ste 2250, Sacramento CA 95815
Phone Number: (916) 263-2610
The number is 3546.

Type of Entity


Business Management
Mr. Noel Koeman, Practice Manager
Contact Information
Principal: Mr. Noel Koeman, Practice Manager
Number of Employees


Business Category

Veterinary Emergency Veterinarians

Hours of Operation
24 hours a day, 7 days a week.
Service Area
This business service area covers San Mateo County and surrounding areas.
Products & Services

The clinic provides a wide variety of medical and surgical services for pets. We treat life-threatening problems, as well as minor injuries and ailments.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.