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BBB Business Review

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Click for BBB Rating on InstaEDU, Inc.

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This company offers connecting students with online tutors.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that InstaEDU, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

BBB Complaint Information

Find aggregate BBB complaint information for InstaEDU, Inc.. BBB of Los Angeles and Silicon Valley has the full report as that BBB handles all complaints for InstaEDU, Inc..

Additional Information

BBB file opened: April 11, 2013 Business started: 10/05/2010 Business started locally: 10/05/2010 Business incorporated 10/05/2010 in DE
Type of Entity


Business Management
Ms. Sophie Ramatici, Manager Ms. Claire Hubbard, Customer Support Specialist Ms. Alison Johnston Rue, CEO and CoFounder Ms. Laura Oppenheimer, Marketing Director
Contact Information
Principal: Ms. Sophie Ramatici, Manager
Number of Employees


Business Category

Tutoring Internet Services

Service Area
This business service area covers globally.
Alternate Business Names
Chegg, Inc.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.