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Find a Location

Campways Truck Accessory World has 1 locations, listed below.

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    Business ProfileforCampways Truck Accessory World

    Truck Parts

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    1 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Business Details

    Location of This Business
    3948 Santa Rosa Av., Santa Rosa, CA 95407
    BBB File Opened:
    9/22/2009
    Licensing Information:
    This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
    BBB records show a license number of 210475 for this business, issued by Bureau of Automotive Repair. The expiration date of this license is 5/31/2023.

    These agencies may include:

    Bureau of Automotive Repair

    10240 Systems Pkwy

    Sacramento CA 95827

    (855) 837-7985

    http://www.dca.ca.gov/consumer/wll.shtml

    Number of Employees:
    1

    Customer Complaints

    1 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    03/31/2023

    Complaint Type:
    Service or Repair Issues
    Status:
    Unanswered
    I own a 2018 **** Superduty pickup truck that was purchased new in 2018. I also purchased an ARE custom truck shell that was ordered online and then shipped for installation to Campways in **********, **. I live 2 hours away from **************. Once the shell was shipped from the manufacturer I was contacted by Campways to come to ************** for installation. This turned into quite a number of trips to ************** owing to issues of incorrect parts supplied by the manufacturer, incorrect wiring of the electronic elements of the shell (keyless locks, lighting, etc.) and even resulted in my truck being rendered locked in PARK because of incorrect wiring and required the truck to be towed to **************. Resolution of all these problems eventually required 6 separate trips from my home in ********* to **************, but eventually it seemed everything was worked out. However, last week I took my truck to my local **** dealer for its ****** mile service and in the course of the service, the mechanic found that Campways had wired the keyless lock feature of the truck shell not to the correct place in the fuse box, but to the airbag wiring harness instead. Why this did not result in an accidental deployment of the driver's or passenger's airbag was a complete mystery to the mechanic and service manager at the **** Dealer. Random deployment of the air bags could be deadly. Once this error was discovered it obviously had to be corrected immediately as this was a serious safety issue. Furthermore, I could not be without the use of my shell so I paid $700 to the dealer to have the correct wiring installed.In general, my dealings with Campways ************** from the beginning was one of the worst experiences of my life, involving hours and hours spent unnecessarily driving to and from **************, waiting for hours in their waiting room for work to be done and also having to find alternate transportation to even get to work once my truck was undrivable.

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