This business is not BBB accredited.
Phone: (510) 235-1865 12156 San Pablo Ave, Richmond, CA 94805
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This company offers brake repair and transmission services.
This business is not BBB accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
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Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Based on BBB files, this business has a BBB Rating of No Rating. The reason is as follows:
- BBB does not have sufficient information to issue a rating on this business.
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||2|
|Total Closed Complaints||2|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||1|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Bureau of Automotive Repair
10240 Systems Pkwy, Sacramento CA 95827
Phone Number: (855) 837-7985
Business ManagementMr. John R Copenhaver, Owner Mr. Mike Tanner, Manager
Number of Employees
Transmissions - Automobile
Alternate Business NamesCCA
THIS LOCATION IS NOT BBB ACCREDITED
12156 San Pablo Ave
Richmond, CA 94805 (510) 235-1865 Directions
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Complaint Trends - Last 3 Years
Customer Review Trends
BBB Customer Review Rating plus BBB Rating Overview
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|Customer Review Experience||Value|
|Positive Review||5 points per review|
|Neutral Review||3 points per review|
|Negative Review||1 point per review|
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Problems with Product/Service
Read Complaint Details
Complaint: brought my car to aamco on the date of 7/19/14 car would not shift it stayed in low gear had my car for a week I paid 2.668 work not done worse than Before every time I spoke to **** the price kept going up which made me believe that they were ripping me off I asked a mechanic who works there why is it so many cars in your lot he said we inherited those car about ten of them I really start ed to think sounds like a hustle so after the test drove my car of course they said it's going to be about 4hundred more for the price they charged me I've could of got a brand new engine an transmission I have a very old classic 1965 Buick skylark they told me I would have to drive it in low an manually sift it up to drive the car jerks hard when I do so an **** called me the other day an said they didn't put the screen back on I believe if I continue to drive the car like that I would of blew out my rear end or worse my engine I want a full invesagtion
Desired Settlement: Something has to be done I do wish to take my car back there
Business Response: Initial Business Response /* (1000, 5, 2014/08/14) */ I've contacted Mr. ***** and he has agreed to bring the car back in. we informed him at the time of repair that he had a brake booster leaking vacuum that needs to be fixed in order for the transmission to get proper vacuum in order to shift but he declined repairs. no screens were left off but we do still need to install a transmission cooler to bypass the existing radiator. no harm will be caused by driving it as the car did not come originally equipped with the cooler. it will however give added life to the transmission. Mr. ***** seemed more than willing to bring the car in. Initial Consumer Rebuttal /* (3000, 7, 2014/08/15) */ (The consumer indicated he/she DID NOT accept the response from the business.) Yes I was recently contacted by ammco an I did say I would bring the car back but the more I think about it I'd rather get a second opinion my question is if the power booster has a vacuum leak that's causing the car not to shift than that must of been the problem in the first place an it took a week an $2600 dollars plus another $400 for a new booster 3grand total something not adding up im not bring my car back there
|3/26/2014||Problems with Product/Service|
Customer Reviews Summary