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BBB Business Review

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BBB Accredited Business since

Discovery Toys

Phone: (800) 341-8697 3037 Independence Dr Ste G, Livermore, CA 94551 View Additional Email Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


This 35 year old direct sales company offers outstanding products for children and a career opportunity. Products are distributed through Online Stores and Independent Representatives at home parties and personal shopping appointments.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Discovery Toys meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Discovery Toys
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 01, 1982 Business started: 02/14/1978 Business started locally: 02/14/1978 Business incorporated 04/28/2009 in DE
Type of Entity


Business Management
Ms. Cindy Fredrickson, Administrative Mr. Jim Myers, Co-Owner Ms. Carol Rabei, Manager Service and Support Mr. Jerry Salerno, Co-Owner
Contact Information
Principal: Ms. Cindy Fredrickson, Administrative
Customer Contact: Ms. Carol Rabei, Manager Service and Support
Number of Employees


Business Category

Toys - Retail Multi-Level Selling Companies

Service Area
Products may be sold and shipped anywhere in the US, its territories and Canada.
Alternate Business Names
DT Learning Products, Inc dba Discovery Toys
Products & Services

Discovery Toys offers toys, books, games and music CDs that are safe, top quality, non-violent, kid-powered, and rich-in learning fun for all ages.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.