BBB Business Review

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This business is not BBB accredited.

Certified Tire & Service Centers, Inc.

Additional Locations

Phone: (925) 462-4900 Fax: (925) 462-5398 View Additional Phone Numbers 3420 Stanley Blvd, Pleasanton, CA 94566

Click for BBB Rating on Certified Tire & Service Centers, Inc.

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This company offers full service automotive repair and tire sales.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for Certified Tire & Service Centers, Inc.. BBB of Central California and Inland Empire Counties has the full report as that BBB handles all complaints for Certified Tire & Service Centers, Inc..

Additional Information

BBB file opened: November 01, 1997 Business started: 11/01/1997 Business started locally: 11/01/1997 Business incorporated 10/02/1997 in CA
Type of Entity


Business Management
Mr. Scott Hammons, Store Manager Jeff Darrow, President Mr. German Navarro, Store Manager Mr. Rick Olinger, Store Manager Mr. Les Schivo, Store Manager Mr. James Shaffer, Store Manager Mr. Bob Stevens, Store Manager Mr. Rudy Yap, Store Manager
Contact Information
Principal: Mr. Scott Hammons, Store Manager
Number of Employees


Business Category

Tire Dealers


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.