BBB Business Review

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This Business is not BBB Accredited

Exclusive Property Management

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Phone: (415) 508-3627 (Disconnected)Fax: (415) 358-4009251 Kearny St, Ste 711, San FranciscoCA 94104

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BBB Accreditation

Exclusive Property Management is not BBB Accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Exclusive Property Management's rating include:

  • Failure to respond to 2 complaints filed against business.
  • Failure to be transparent about ownership, location, or products/services offered.

Customer Complaints Summary

3 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Problems with Product / Service3
Advertising / Sales Issues0
Billing / Collection Issues0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 3

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Exclusive Property Management

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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It has come to BBB's attention that timeshare owners with property in Mexico and Canada are contacted by Exclusive Property Management informing them that they have a buyer for their timeshares. Complaints in our files indicate that they don't actually have buyers for the properties and it appears once paperwork & contracts are returned, Exclusive Property Management starts asking the seller for varying amounts money to be wired for taxes and escrow fees. It appears that once Exclusive Property Management feels they can no longer get additional money from the seller all communication from the company stops.

Mail sent to the address we have on file has been returned by the post office as "no such address".

BBB advises that unlicensed timeshare resellers often pose as legitimate and licensed real estate brokers. In California, only licensed real estate brokers may list and sell timeshares for resale. BBB suggests that you ask for the individual's Department of Real Estate License. Be wary of a company that requests payment in cash, wire transfer, money order or cashiers check. Question the reason for the payment, check with the developer of your timeshare unit and ascertain if they offer a resale or buyback program, or are associated with a broker to handle resales.

The BBB has requested basic information from this company. The company has declined to provide this information.

Without this information, the BBB may not have current information concerning such things as the company's management or its nature of business.

BBB file opened: 04/25/2012
Business Category

Timeshare Resale and Rental Marketing

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BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.