BBB Business Review

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BBB Accredited Business since

Mexican Timeshare Solutions

Phone: (888) 275-3595 Fax: (714) 227-3662 247 Jackson St, Hayward, CA 94544 http://www.timesharescam.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Mexican Timeshare Solutions offers timeshare consulting and cancellation services.
MTS offers a free initial consultation and case review for a detailed explanation on how MTS can help the consumer solve their timeshare issues.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Mexican Timeshare Solutions meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Mexican Timeshare Solutions include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

3 Customer Reviews on Mexican Timeshare Solutions
Customer Experience Total Customer Reviews
Positive Experience 3
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 3

Additional Information

BBB file opened: November 21, 2011 Business started: 01/01/2009 Business started locally: 01/01/2009
Type of Entity

Sole Proprietorship

Business Management
Mr. Joe Gonzales, President
Contact Information
Principal: Mr. Joe Gonzales, President
Number of Employees

10

Business Category

Timeshare Advocates Vacation Rentals

Refund and Exchange Policy
MTS payment method is under a contingency basis. Clients only pay for services rendered. This payment structure, provides the tranquility clients need payment is only due when a cancellation or negotiation with a timeshare resort is achieved.
Service Area
This business service area covers New York, Los Angeles, Chicago, Houston, Philadelphia, Phoenix, San Antonio, San Diego, Dallas, San Jose, Jacksonville, Indianapolis, San Francisco, Austin, Columbus, Fort Worth, Charlotte, Detroit, El Paso, Memphis.
Worldwide
Alternate Business Names
Traveler Professional Consulting Service
Products & Services

Mexican Timeshare Solutions service includes:Conciliation between timeshare developers and consumers.Cancellation of timeshare contracts.


Customer Review Rating plus BBB Rating Summary

Mexican Timeshare Solutions has received 5 out of 5 stars based on 3 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.