BBB Business Review

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BBB Accredited Business since

Suddenlink Communications

Phone: (877) 443-3127 Fax: (707) 444-9017 View Additional Phone Numbers 911 W Wabash Ave, Eureka, CA 95501 http://www.suddenlink.com


Click for BBB Rating on Suddenlink Communications

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Description

This company offers Cable Television, High Speed Internet and Phone services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Suddenlink Communications meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for Suddenlink Communications. BBB of E. Missouri & S. Illinois has the full report as that BBB handles all complaints for Suddenlink Communications.


Additional Information

BBB file opened: May 01, 2006 Business started: 02/01/2003 Business started locally: 02/01/2003 Business incorporated 05/03/2006 in MO
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

California Public Utilities Commission
505 Van Ness Ave 2nd Fl, San Francisco CA 94102
www.cpuc.ca.gov
Phone Number: (415) 703-2059
The number is 6996.

FCC-Consumer Service Center
445 12th Street SW, Washington DC 20554
www.fcc.gov
Phone Number: (888) 225-5322
The number is 827243.

Type of Entity

Corporation

Business Management
Ms. Wendy Purnell, Director
Contact Information
Principal: Ms. Wendy Purnell, Director
Number of Employees

57

Business Category

Television - Cable, CATV & Satellite Telephone Communications

Service Area
This company services Northern California only.
Alternate Business Names
Cequel Communictions, LLC
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.