BBB Business Review

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This business is not BBB accredited.

United Taxi

Phone: (925) 427-9600 Fax: (925) 427-3001 View Additional Phone Numbers 640 Bailey Rd Ste 131, Bay Point, CA 94565 http://www.united-taxi.net


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Description

We are a family owned business operating in the SF East Bay Area since 1996. Our philosophy as always been to offer exceptional Taxi services to our clients. We are more than just a taxi company, you can rely and depend on us.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for United Taxi include:

  • Length of time business has been operating
  • No complaints filed with BBB


Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on United Taxi
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: August 01, 2003 Business started: 11/01/1996 Business started locally: 11/01/1996
Type of Entity

Sole Proprietorship

Business Management
Mr. Florivic Paniagua, Owner Edgar Paniagua, Manager
Contact Information
Customer Contact: Edgar Paniagua, Manager
Principal: Mr. Florivic Paniagua, Owner
Number of Employees

10

Business Category

Taxicabs

Refund and Exchange Policy
United Taxi will make every effort to resolve any concerns in a timely manner. We are dedicated to our clients in making sure our agreements wether written or verbal are kept.
Service Area
San Francisco Bay Area and East Bay area
Products & Services

* Taxi Services
* Airport Services
* Door to Door Service
* Non -Emergency Transport Service
* Wheelchair Accessible Cabs
* Pharmacy & Priority Delivery Services
* Business / Corporate Accounts
* 24 Hour 7 Days a week

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.