BBB Accredited Business since
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This company offers online retail of customized T-Shirts, hats, key chains, invitations, ornaments, all kinds of accessories, etc.
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A BBB Accredited Business since
BBB has determined that Zazzle.com, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Zazzle.com, Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 349 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||230|
|Total Closed Complaints||349|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||41|
Type of Entity
Business ManagementMr. Eduardo Sanchez, Customer Support Manager Mr. Michael Wong, CFO
Number of Employees
T-Shirts Designers - Apparel Internet Shopping
Hours of OperationTo reach Zazzle Customer Service phone hours are:
Monday - Friday: 8:00AM to 6:00PM PST
Phone: 1-888-892-9953 or 1-408-983-2800
Alternate Business NamesGoodstorm Zazzle
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview