Skip to main content

Cookies on BBB.org

We use cookies to give users the best content and online experience. By clicking “Accept All Cookies”, you agree to allow us to use all cookies. Visit our Privacy Policy to learn more.

Cookie Preferences

Many websites use cookies or similar tools to store information on your browser or device. We use cookies on BBB websites to remember your preferences, improve website performance and enhance user experience, and to recommend content we believe will be most relevant to you. Most cookies collect anonymous information such as how users arrive at and use the website. Some cookies are necessary to allow the website to function properly, but you may choose to not allow other types of cookies below.

Necessary Cookies

What are necessary cookies?
These cookies are necessary for the site to function and cannot be switched off in our systems. They are usually only set in response to actions made by you that amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but some parts of the site will not work. These cookies do not store any personally identifiable information.

Necessary cookies must always be enabled.

Functional Cookies

What are functional cookies?
These cookies enable the site to provide enhanced functionality and personalization. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies, some or all of these services may not function properly.

Performance Cookies

What are performance cookies?
These cookies allow us to count visits and traffic sources so we can measure and improve the performance of our site. They help us to know which pages are the most and least popular and see how visitors move around the site. All information these cookies collect is aggregated and therefore anonymous. If you do not allow these cookies we will not know when you have visited our site, and will not be able to monitor its performance.

Marketing Cookies

What are marketing cookies?
These cookies may be set through our site by our advertising partners. They may be used by those companies to build a profile of your interests and show you relevant content on other sites. They do not store personal information directly, but are based on uniquely identifying your browser or device. If you do not allow these cookies, you will experience less targeted advertising.

Find a Location

Sea Horse Ranch has 2 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.
    • Sea Horse Ranch

      1828 Cabrillo Hwy N Half Moon Bay, CA 94019-1412

    • Sea Horse Ranch

      PO Box 279 Half Moon Bay, CA 94019-0279

    Business ProfileforSea Horse Ranch

    Stables
    Multi Location Business

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    3 complaints closed in last 3 years

    0 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Related Categories

    Overview

    This company offers horseback riding and rentals on the beach.

    Business Details

    This is a multi-location business.

    Find a Location

    Sea Horse Ranch has 2 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      • Sea Horse Ranch

        1828 Cabrillo Hwy N Half Moon Bay, CA 94019-1412

      • Sea Horse Ranch

        PO Box 279 Half Moon Bay, CA 94019-0279

      Location of This Business
      1828 Cabrillo Hwy N, Half Moon Bay, CA 94019-1412
      BBB File Opened:
      5/7/1995
      Years in Business:
      35
      Business Started:
      1/1/1989
      Business Started Locally:
      1/1/1989
      Number of Employees:
      9
      Alternate Business Name
      • Sea Horse Ranch, L.P.
      Business Management
      • Ms. Willa Chapman, Executive Director
      Contact Information

      Principal

      • Ms. Willa Chapman, Executive Director

      Customer Contact

      • Ms. Willa Chapman, Executive Director

      Customer Complaints

      3 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      01/22/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      Originally, we purchased a service for January 1st at 1:30pm. We arrived at 1:32pm after driving in traffic for **** hours. The lady at the gate turned my daughter and I away and said we couldnt not ride, but she would rebook us (which could be rescheduled, if needed). After a wasted **** hours (according to our GLS) down to ************* and **** hours drive back home to El Cerrito, we scheduled for 1/23. We booked a horse back riding session for Sunday, January 23rd. I have called, leaving several voicemails and emails since 1/19/22 requesting to reschedule the date of our ride due to illness (which is within the cancellation policy 24 hour requirements). Both my daughter and I tested positive for COVID and needed to reschedule to continue to maintain the safety of everyone. This company has not responded as today, 1/21/22. If they could please reschedule as per their reschedule policy to the date we requested (Saturday, February 26th at 8am) or refund our money in full. We had to reschedule due to illness and within policy guidelines.

      Customer Reviews

      0 Customer Reviews

      What do you think? Be the first to review!

      How BBB Processes Complaints and Reviews

      Start a Review

      Local BBB

      BBB serving the San Francisco Bay Area and Northern Coastal California

      BBB Reports On

      BBB reports on known marketplace practices.

      BBB Business Profiles may not be reproduced for sales or promotional purposes.

      BBB Business Profiles are provided solely to assist you in exercising your own best judgment. BBB asks third parties who publish complaints, reviews and/or responses on this website to affirm that the information provided is accurate. However, BBB does not verify the accuracy of information provided by third parties, and does not guarantee the accuracy of any information in Business Profiles.

      When considering complaint information, please take into account the company's size and volume of transactions, and understand that the nature of complaints and a firm's responses to them are often more important than the number of complaints.

      BBB Business Profiles generally cover a three-year reporting period. BBB Business Profiles are subject to change at any time. If you choose to do business with this business, please let the business know that you contacted BBB for a BBB Business Profile.

      As a matter of policy, BBB does not endorse any product, service or business.