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BBB Accredited Business since 06/06/2008
Phone: (866) 786-4255Fax: (510) 496-5501View Additional Phone Numbers66 Franklin St Ste 310, Oakland, CA 94607-3734
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This company specializes in home solar electric systems/solar installation.
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A BBB Accredited Business since 06/06/2008
BBB has determined that Sungevity, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Sungevity, Inc.'s rating include:
- Length of time business has been operating.
Factors that raised Sungevity, Inc.'s rating include:
- Complaint volume filed with BBB for business of this size.
- Response to 10 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
- BBB has sufficient background information on this business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||4|
|Problems with Product / Service||6|
|Billing / Collection Issues||0|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||10|
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:Contractors State License Board
9821 Business Park Dr
BBB records show a license number of 909236 for this company.Type: Contractor's License Board
Check License Status: Click here to view license info
Please note that governmental licensing information may not be current.
Type of Entity
Incorporated: June 2007, DE
Contact InformationPrincipal: Ms. Sloane Morgan (Customer Experience Officer)Customer Contact: Mr. Dana Cole (Mgr, Customer Service)Mr. Ryan Jaramillo (Sales Manager)
Number of Employees
Solar Energy System Design & Installation, Contractor - Electrical, Electricians, Solar Energy Equipment & Systems Dealers, Contractors - Solar Energy, Solar Energy Products Service & Repair, Solar Energy Products - Retail, Solar Energy Equipment & Systems Supplies & Parts
Products & Services
The sale and leasing of home solar systems
66 Franklin St Ste 310
Oakland, CA 94607-3734(877) 257-8648
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in the San Francisco Bay Area and Northern Coastal California. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Sungevity, Inc. is in this range.
Types of Complaints Handled by BBB
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Guarantee or Warranty
Additional Phone Numbers
- (877) 257-8648
- (510) 845-5660
Additional Email Addresses
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Solar Energy System Design & Installation
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BBB reports on known significant government actions involving business' marketplace conduct.
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