BBB Accredited Business since

Solar Universe

Phone: (888) 786-8786 Fax: (707) 623-1465 View Additional Phone Numbers 122 Calistoga Rd # 574, Santa Rosa, CA 95409

BBB Business Reviews may not be reproduced for sales or promotional purposes.


We are a locally owned & operated company, specializing in custom design and installation of solar systems for Residential, Commercial and Agricultural sites.

Financing options available, including $0 money down solar lease.

We offer FREE, no obligation at home consultation to review your electric usage, sun exposure, install location & system size. We will explain your options, how the tax credits & rebates work, and what you need to know to make an informed decision.

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Solar Universe meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Solar Universe include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Solar Universe
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 07, 2010 Business started: 01/28/1977 Business started locally: 01/28/1977 Business incorporated 01/28/1977 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Dr, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 338647.

Type of Entity


Business Management
Mr. Paul Kruetzfeldt, President / CEO Mr. Keith Kruetzfeldt, Vice President
Contact Information
Customer Contact: Mr. Keith Kruetzfeldt, Vice President
Principal: Mr. Paul Kruetzfeldt, President / CEO
Number of Employees


Business Category

Solar Energy System Design & Installation Solar Energy Products Service & Repair Contractors - General

Refund and Exchange Policy
Our Guarantee: You can expect that all work will be installed in a professional, high-quality manner.

In addition to solar panel and inverter manufacturers' warranty, we guarantee our workmanship for 10 years!
Service Area
This company services Sonoma, Napa, Marin, and Lake counties.
Alternate Business Names
Kruetzfeldt Construction Company, Inc.

Additional Locations

  • 122 Calistoga Rd # 574

    Santa Rosa, CA 95409 (888) 786-8786 (707) 623-1464


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.

Customer Review(s)

The customer review(s) below are un-filtered. These positive and negative reviews are not used in the calculation of the BBB Rating. If you wish to file a complaint and request a resolution to your issue please click here. This customer review section is not BBBs complaint resolution system. Customer Reviews are the subjective opinion of the individual who posted the review and not of Better Business Bureau. A customer review is not posted on a business if a BBB complaint on the same issue(s) is also filed. BBB cannot guarantee the accuracy of any customer review and is not responsible for the content of any customer review. Public comments are not customer reviews.

Customer Reviews Summary

0 Customer Reviews on Solar Universe
Positive Experience (0 reviews)
Neutral Experience (0 reviews)
Negative Experience (0 reviews)