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This company offers solar power service, solar leases, and power purchase agreements to homeowners.
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A BBB Accredited Business since
BBB has determined that Sunrun Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised the rating for Sunrun Inc. include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 161 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||93|
|Total Closed Complaints||161|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||10|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Contractors State License Board
9821 Business Park Dr, Sacramento CA 95827
Phone Number: (800) 321-2752
The number is 969975.
Type of Entity
Business ManagementMs. Christa Keizer, Social Media Marketing Manager Ms. Helen Wang, Director of Customer Support Mr. Mathias Wust
Number of Employees
Solar Energy Equipment & Systems Dealers
Service AreaArea business serves: Nationally
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview