BBB Business Review

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BBB Accredited Business since

One Block off the Grid, Inc.

Phone: (877) 444-4002 Fax: (866) 630-6702 650 Townsend St Unit 475, San Francisco, CA 94103 View Additional Email Addresses http://www.1bog.org



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers group purchasing initiative for solar power technology . They also negotiate with solar installers on behalf of homeowners and manage the entire installation process.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that One Block off the Grid, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for One Block off the Grid, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 1
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on One Block off the Grid, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: May 26, 2011 Business started: 04/01/2008 Business started locally: 04/01/2008 Business incorporated 04/15/2008 in DE
Type of Entity

Corporation

Business Management
Mr. Justin Raymond, Customer Experience Manager
Contact Information
Principal: Mr. Justin Raymond, Customer Experience Manager
Number of Employees

30

Business Category

Solar Energy Equipment & Systems Dealers

Products & Services


Solar Equipment
Solar Panels
Types of Solar Panels
Solar Panel Efficiency
Solar Batteries and Battery Back-up Systems
Fronius Inverters
Solar Inverters
SMA Inverters
Solar Maintenance & Monitoring
Solar Cells
Solar PV
Solar Shingles
Solar Tubes
Solar Panel Output
Solar Pool Heater

X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.