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This company offers skincare, cosmetic solutions and tools including vitamins, supplements, sunscreens, and related products.
A BBB Accredited Business since
BBB has determined that Rodan & Fields, LLC meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that affect the rating for Rodan & Fields, LLC include:
- Length of time business has been operating
- Complaint volume filed with BBB for business of this size
- Response to 61 complaint(s) filed against business
- Resolution of complaint(s) filed against business
Customer Complaints Summary Read complaint details
|Complaint Type||Total Closed Complaints|
|Problems with Product/Service||39|
|Total Closed Complaints||61|
Customer Reviews Summary Read customer reviews
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||7|
Licensing, Bonding or Registration
This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Board of Barbering & Cosmetology
2420 Del Paso Rd Suite 100, Sacramento CA 95834
Phone Number: (800) 952-5210
Type of Entity
Limited Liability Company (LLC)
Business ManagementMs. Joanne Tan, Sr. Compliance Manager Ms. Diane Dietz, President & CEO Ms. Michelle Leetham, Chief Legal Officer
Number of Employees
Skin Care Cosmetic Sales Cosmetic Sales by Internet Cosmetics - Wholesale & Manufacturers Business Opportunity Companies Cosmetics & Perfumes - Retail
Service AreaThis business service area covers: United States, Puerto Rico, and Guam.
Alternate Business NamesRodan + Fields
Customer Review Rating plus BBB Rating Summary
BBB Customer Review Rating plus BBB Rating Overview