BBB Business Review

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BBB Accredited Business since

Daniel Kern, Inc.

Phone: (415) 282-5376 Fax: (415) 282-5377 2134 Market St Ste A, San Francisco, CA 94114 View Additional Email Addresses http://www.danielkern.com



BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

Daniel Kern, Inc. operates the largest and most respected medical, informational, and community-based acne website, Acne.org. Services include free access for all to the world's largest medical acne social network and acne treatment advice community.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Daniel Kern, Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for Daniel Kern, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 4 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

4 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 1
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 3
Total Closed Complaints 4

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Daniel Kern, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: September 06, 2007 Business started: 01/01/2003 Business started locally: 01/01/2003 Business incorporated 10/07/2003 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Board of Barbering & Cosmetology
2420 Del Paso Rd Suite 100, Sacramento CA 95834
https://www.breeze.ca.gov/datamart/selSearchTypeCADCA.do?from=loginPage
Phone Number: (800) 952-5210
barbercosmo@dca.ca.gov

Type of Entity

Corporation

Business Management
Mr. Daniel Kern, President
Contact Information
Principal: Mr. Daniel Kern, President
Number of Employees

5

Business Category

Skin Care

Refund and Exchange Policy
Extremely customer friendly-
Return products for any reason, even if the product has been completely used.
Service Area
Order from anywhere online! You can also visit us in our office in San Francisco.
Alternate Business Names
Acne.org DanielKern.com Mysfyt, Inc.
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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.