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This business is not BBB accredited.

New Charter University

Phone: (415) 738-7994 543 Howard St Fl 5, San Francisco, CA 94105 http://new.edu/info View Additional Web Addresses

Click for BBB Rating on New Charter University

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This company offers distance learning degrees: Associates's, Bachelor's & Master's.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB Complaint Information

Find aggregate BBB complaint information for New Charter University. BBB of Utah has the full report as that BBB handles all complaints for New Charter University.

Additional Information

BBB file opened: January 31, 2012 Business started: 12/01/1994 Business started locally: 12/01/1994 Business incorporated 01/26/2011 in AL
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

California Department Of Education
1430 N St, Sacramento CA 95814
Phone Number: (916) 319-0791

Type of Entity

Limited Liability Company (LLC)

Business Management
Ms. Cathy Diaz, Director of Administration
Contact Information
Principal: Ms. Cathy Diaz, Director of Administration
Number of Employees


Business Category

Schools - Academic - Colleges & Universities

Business Management

On October 30, 2015, BBB was notified that this company is under new ownership. The company is now owned by Global Heritage Education and they are no longer located in California. For more information please visit the company's website at http://www.new.edu/. You may also visit their business review with the BBB of Salt Lake City, UT at http://www.bbb.org/utah/business-reviews/schools-academic-colleges-and-universities/new-charter-university-in-salt-lake-cty-ut-90013527.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.