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Find a Location

PetersenDean has 35 locations, listed below.

*This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

    Country
    Please enter a valid location.

    Business ProfileforPetersenDean

    Roofing Contractors
    HeadquartersMulti Location Business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    Current Alerts For This Business

    Bankruptcy:
    On 06/11/2020, the business filed for reorganization under Chapter 11 of the federal Bankruptcy Act, case# 20-12814-mkn. This permits the business to continue to operate with court supervision while developing a plan of reorganization. Those with monetary claims against the business are advised to obtain a Proof of Claim form by writing to United States Bankruptcy Court District of Nevada 300 Booth Street Reno NV 89509 for resubmission to that court. The case number should be entered on the form. Claims must be submitted by 10/19/2020

    Additional business information

    Believed to be out of business:
    According to information in BBB files, it appears that this business is no longer in business.
    See all additional business information

    At-a-glance

    Customer Reviews

    1/5stars

    Average of 2 Customer Reviews

    Customer Complaints

    20 complaints closed in last 3 years

    3 complaints closed in last 12 months

    Customer Reviews are not used in the calculation of BBB Rating

    Reasons for BBB Rating

    Overview

    This company offers roofing and solar contractor services. 

    Products & Services

    - Residential Roofing Design & Installation
    - Commercial Roofing Design & Construction
    - Residential & Commercial Solar Electric System Design & Installaton
    - Roof and Solar Design & Construction for Tract home builders

    Business Details

    This is a multi-location business.

    Find a Location

    PetersenDean has 35 locations, listed below.

    *This company may be headquartered in or have additional locations in another country. Please click on the country abbreviation in the search box below to change to a different country location.

      Country
      Please enter a valid location.
      Headquarters
      6950 Preston Ave Livermore, Livermore, CA 94551
      BBB File Opened:
      9/25/1991
      Business Started:
      1/1/1984
      Business Started Locally:
      1/1/1984
      Business Incorporated:
      7/18/2003
      Type of Entity:
      Corporation
      Number of Employees:
      500
      Business Management
      • Mr. James Petersen, Owner, CEO
      Additional Contact Information

      Phone Numbers

      Email Addresses

      Industry Tip

      BBB Tip: Hire a trusted roofing contractor to repair, replace roof

      Customer Complaints

      20 Customer Complaints

      Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

      File a Complaint

      Most Recent Customer Complaint

      10/21/2022

      Complaint Type:
      Service or Repair Issues
      Status:
      Unanswered
      I have been a customer of ********************** since 2019. They installed my system and everything was good. I am aware that they filed for CH. ************************************************************************************************************** May 2022 I reached out to them bc two of our solar panels were cracked. Never heard back from them. Now our inverter (from Solar Edge) is no longer communicating bc of some cellular service termination. I was never informed about it. Now my solar isn't sending any communication NOR is it producing any energy for my home or the grid. I reached out to Solar Edge, but they said I have to speak with my installer, Petersen Dean. Petersen Dean states that they are no longe doing anything b/c they are liquidating, so good luck! Oh, and here is a link to 166 page website with about 10 court docs per page for you to read to figure out what you can do. This is such a cluster F for existing customers. This entire process has been mismanaged because it has failed to keep its current clients informed. Also, Petersen Dean was allowed to continue working, but yet they put off all their responsibilities. I am also informed that Solar Juice can take care of me but that they won't honor ANY warranties. Not to mention I still have $15K due on my exisiting system but now have to come out of pocket more because I got into business with a guy who made me feel like the knew what he was going bc he claimed he had "Socks older than all the other companies out there". Also don't bother asking their Epiq | ************ *************** Services how to file a claim as a customer, they won't tell you and just send you on a fools errand.

      Customer Reviews

      2 Customer Reviews

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      How BBB Processes Complaints and Reviews

      Start a Review

      Most Recent Customer Review

      Virginia F.

      1 star

      01/17/2022

      They do shoddy work. They did not put furring strips or a good grade tar paper when installing our roof on our new house. It is leaking and we have had to pay for the repairs as ************************* our builder will not repair it.

      Local BBB

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