BBB Logo

Better Business Bureau ®
Start With Trust®
San Francisco Bay Area and Northern Coastal California

BBB Business Review

What is a BBB Business Review?

BBB Accredited Business since 12/30/2011

PetersenDean Roofing & Solar

Phone: (510) 494-9982Fax: (510) 494-83657980 Enterprise Dr, NewarkCA 94560-3413

BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

PetersenDean is the nation's largest privately-held roofing contractor & solar power installer. We have been in business for 30 years building roofs and solar power systems for Bay Area Homeowners, builders, commercial and Government clients.

BBB Accreditation

A BBB Accredited Business since 12/30/2011

BBB has determined that PetersenDean Roofing & Solar meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 16 factors. Get the details about the factors considered.

Factors that raised PetersenDean Roofing & Solar's rating include:

  • Length of time business has been operating.
  • Complaint volume filed with BBB for business of this size.
  • Response to 2 complaint(s) filed against business.
  • Resolution of complaint(s) filed against business.
  • BBB has sufficient background information on this business.

Customer Complaints SummaryRead complaint details

2 complaints closed with BBB in last 3 years | 1 closed in last 12 months
Complaint TypeTotal Closed Complaints
Billing / Collection Issues1
Guarantee / Warranty Issues1
Advertising / Sales Issues0
Problems with Product / Service0
Delivery Issues0
Total Closed Complaints 2

Additional Information

top
BBB file opened: 09/25/1991Business started: 01/01/1984
Licensing

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Dr
Sacramento, CA95827-1703
(800) 321-2752
http://www.cslb.ca.gov

BBB records show a license number of 832119 for this company.

Type: Contractor's License Board

Check License Status: Click here to view license info

Please note that governmental licensing information may not be current.

BBB records show a license number of 930640 for this company.

Type: Contractor's License Board

Check License Status: Click here to view license info

Please note that governmental licensing information may not be current.

Type of Entity

Corporation

Incorporated: July 2003, CA

Contact Information
Principal: Mr. James Petersen (President) Heath Hutchison (Director of Online Marketing)
Number of Employees

18

Business Category

Roofing Contractors, Solar Energy System Design & Installation

Products & Services

- Residential Roofing Design & Installation
- Commercial Roofing Design & Construction
- Residential & Commercial Solar Electric System Design & Installaton
- Roof and Solar Design & Construction for Tract home builders

Hours of Operation
Mon: 07:00 AM to 06:00 PMTue: 07:00 AM to 06:00 PMWed: 07:00 AM to 06:00 PMThu: 07:00 AM to 06:00 PMFri: 07:00 AM to 06:00 PM
Refund and Exchange Policy

10 year workmanship warranty on all new roof projects and solar power installations.

Service Area

Servicing the entire Bay Area

Alternate Business Names
Petersen Dean Commercial, Inc.

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

X

What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

X

BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.