BBB Business Review

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BBB Accredited Business since

The Reverse Mortgage Group

Phone: (925) 969-0380 Fax: (925) 887-3765 View Additional Phone Numbers 3478 Burskirk Ave Ste 1000, Pleasant Hill, CA 94523 http://www.yourreverse.com



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Description

This company offers reverse mortgage services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that The Reverse Mortgage Group meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


BBB Complaint Information

Find aggregate BBB complaint information for The Reverse Mortgage Group. BBB of Central California and Inland Empire Counties has the full report as that BBB handles all complaints for The Reverse Mortgage Group.


Additional Information

BBB file opened: January 20, 2012 Business started: 01/01/2009 Business started locally: 01/01/2009 Business incorporated 03/08/1996 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau of Real Estate
1515 Clay St Ste 702, Oakland CA 94612
http://www2.dre.ca.gov/PublicASP/pplinfo.asp?License_id=
Phone Number: (510) 622-2552

Type of Entity

Corporation

Business Management
Ms. Beth Miller-Bornemann, Owner
Contact Information
Principal: Ms. Beth Miller-Bornemann, Owner
Number of Employees

3

Business Category

Reverse Mortgage Mortgage Lender Financial Services Real Estate Services Real Estate Loans Mortgage Brokers

Service Area
This business service area covers Northern and Southern California.
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.