BBB Business Review

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BBB Accredited Business since 01/29/2016

Federal Savings Bank, Reverse Mortgage

Phone: (800) 489-0986Fax: (866) 279-9444View Additional Phone Numbers383 Diablo Rd Ste 220, DanvilleCA 94526-3453

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Description

This company offers reverse mortgages for seniors.

BBB Accreditation

A BBB Accredited Business since 01/29/2016

BBB has determined that Federal Savings Bank, Reverse Mortgage meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that lowered Federal Savings Bank, Reverse Mortgage's rating include:

  • Length of time business has been operating.

Factors that raised Federal Savings Bank, Reverse Mortgage's rating include:

  • No complaints filed with BBB.

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint TypeTotal Closed Complaints
Advertising / Sales Issues0
Billing / Collection Issues0
Problems with Product / Service0
Delivery Issues0
Guarantee / Warranty Issues0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews Customer Reviews on Federal Savings Bank, Reverse Mortgage

Customer Experience Total Customer Reviews
Positive Experience
Neutral Experience
Negative Experience
Total Customer Reviews 0 Customer Reviews

Additional Information

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BBB file opened: 09/12/2007Business started: 12/01/2013
Licensing, Bonding or Registration

This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Comptroller of Currency--regional admin.
1 Front St Ste 1000
San Francisco, CA 94111-5363
(800) 613-6743
http://www.occ.gov/

BBB records show a license number of 35518 for this company.

Type: FDIC

Check License Status: Click here to view license info

Please note that governmental licensing information may not be current.

BBB records show a license number of 716195 for this company, issued by Comptroller of Currency--regional admin.. Their web address is http://www.occ.gov/.

Contact Information
Principal: Ms. Maggie O'Connell (Senior Vice President)
Number of Employees

3

Business Category

Reverse Mortgage, Real Estate Services, Real Estate Loans

Hours of Operation
Mon: 08:00 AM to 06:00 PMTue: 08:00 AM to 06:00 PMWed: 08:00 AM to 06:00 PMThu: 07:30 AM to 06:00 PMFri: 08:00 AM to 06:00 PMSat: 09:00 AM to 02:00 PM
Service Area

This business service area covers: Nationwide

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.

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What is a BBB Business Review?

We offer free reviews on businesses that include background, licensing, consumer experience and other information such as governmental actions that is known to BBB. These reviews are provided for businesses that are BBB accredited and also for businesses that are not BBB accredited.

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BBB Reporting Policy

As a matter of policy, BBB does not endorse any product, service or business.

BBB Business Reviews are provided solely to assist you in exercising your own best judgment. Information in this BBB Business Review is believed reliable but not guaranteed as to accuracy.

BBB Business Reviews generally cover a three-year reporting period. BBB Business Reviews are subject to change at any time.