BBB Business Review

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This business is not BBB accredited.

Markets First Refrigeration

Phone: (510) 663-1217 Fax: (510) 663-0318 2324 San Pablo Ave, Oakland, CA 94612

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Markets First Refrigeration, has been in business for well over 17 years in Alameda County, CA. We service all commercial brands of refrigerators, cooling units, ice machines, walk-in/reach-in coolers and freezers, cases, and more.

BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Markets First Refrigeration include:

  • Advertising issues found by BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Markets First Refrigeration
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 25, 2008 Business started: 01/01/1997 Business started locally: 01/01/1997 Business incorporated 01/12/2005 in CA
Type of Entity


Business Management
Mr. Gus Koussa, Partner Mr. Wafaa Koussa, Partner
Contact Information
Principal: Mr. Gus Koussa, Partner
Number of Employees


Business Category

Refrigerators & Freezers - Dealers

Products & Services

Products: Commercial Refrigerators, Ice Machines, Freezers, Reach-In Coolers, Display Coolers, Commercial Equipment, Refrigeration Equipment, Parts & Accessories, Grocery Store Endless Displays.

Services: Commercial Refrigerator Sales, Commercial Refrigerator Installation And Repair, Refrigerator Maintenance Services, Display Cooler Sales, Display Freezer Sales, Display Cooler/Freezer Installation And Repair, Commercial Cooler Maintenance, Ice Machine Repair, Refrigerator Replacement Services, Freezer Services, Custom Work, Estimates, Inspections, Cleaning Services, Design & Layout.

New, Used, Commercial, Freezers, Coolers, Design Services, Installations, Repairs.


BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.