This Business is not BBB Accredited
BBB Business Reviews may not be reproduced for sales or promotional purposes.
This company offers home monitoring products including Wi-Fi cameras that stream video to computers, tablets or smartphones, and an optional Cloud Video Recording (CVR) service to capture and review video for up to 30 days after it happens.
Dropcam is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Billing / Collection Issues||2|
|Guarantee / Warranty Issues||2|
|Problems with Product / Service||3|
|Advertising / Sales Issues||0|
|Total Closed Complaints||7|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Dropcam
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Incorporated: January 2009, DE
Business ManagementCustomer Contact: Mr. Eric Hallquist (Director)
BBB was informed that as of June 20, 2014 Dropcam has been acquired by Nest located in Palo Alto California. To review Nest's BBB Business Review or to file a complaint please go to www.sanjose.bbb.org.
Number of Employees
Recording Service - Sound & Video
This business service area covers: United States and Canada.