BBB Business Review

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This business is not BBB accredited.

ZipRealty, Inc.

Find a Location

Phone: 80022559472672 View Additional Phone Numbers 2000 Powell St Ste 300, Emeryville, CA 94608 View Additional Email Addresses http://www.ziprealty.com


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Description

This company offers full service real estate brokerage services.


BBB Accreditation

This business is not BBB accredited.

Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.

To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for ZipRealty, Inc. include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 6 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

6 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 2
Guarantee/Warranty Issues 0
Problems with Product/Service 4
Total Closed Complaints 6

Customer Reviews Summary Read customer reviews

0 Customer Reviews on ZipRealty, Inc.
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: January 03, 2002 Business started: 04/01/1999 Business started locally: 04/01/1999 Business incorporated 06/18/2004 in DE
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Bureau of Real Estate
1515 Clay St Ste 702, Oakland CA 94612
http://www2.dre.ca.gov/PublicASP/pplinfo.asp?License_id=
Phone Number: (510) 622-2552

Type of Entity

Corporation

Business Management
Mr. Jake Lyman Mr. Timothy Boord, District Director Ms. Christy Bradford, District Director Mr. Gregory Britton Ms. Linda Butler Mr. Greg Deming Mr. Nick Denning Ms. Victoria Foulke Pat Garner Mr. Nathan Garza Mr. Troy Gateley Mr. Frank Gay Mr. Mike Geraci, District Director Mr. Frank Gioia, District Director Mr. Frank Giola Mr. Randy Gray Mr. Dan Hapner Mr. Brian Hargrove, District Director Mr. Ron Haze Ms. Jill Jarvis Mr. Ralph Maggiore, District Director Ms. Tracy Malone Mr. Jeffrey Onore Mr. Mike Powers, District Director Mr. Chris Schenk Ms. Kathy Solinski, District Director Mr. Randy Stephens, District Director Mr. Bill Wellborn Ms. Rachelle Willhite
Contact Information
Principal: Mr. Jake Lyman
Number of Employees

4,000

Business Category

Real Estate

Alternate Business Names
Ziprealty.com
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.