BBB Business Review
This Business is not BBB Accredited
Fidelity Realty
Phone: (925) 979-5192Fax: (925) 269-2340View Additional Phone NumbersPleasant Hill, CA 94523caleb@FidelityRealty.comView Additional Email Addresseshttp://www.FidelityRealtySF.comView Additional Web Addresses
BBB Accreditation
Fidelity Realty is not BBB Accredited.
Businesses are under no obligation to seek BBB accreditation, and some businesses are not accredited because they have not sought BBB accreditation.
To be accredited by BBB, a business must apply for accreditation and BBB must determine that the business meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses must pay a fee for accreditation review/monitoring and for support of BBB services to the public.
Reason for Rating
BBB rating is based on 16 factors. Get the details about the factors considered.
Factors that lowered Fidelity Realty's rating include:
- Length of time business has been operating.
Factors that raised Fidelity Realty's rating include:
- No complaints filed with BBB.
- BBB has sufficient background information on this business.
Customer Complaints Summary
| Complaint Type | Total Closed Complaints |
|---|---|
| Advertising / Sales Issues | 0 |
| Billing / Collection Issues | 0 |
| Problems with Product / Service | 0 |
| Delivery Issues | 0 |
| Guarantee / Warranty Issues | 0 |
| Total Closed Complaints | 0 |
Additional Information
topLicensing
This company is in an industry that may require licensing, bonding or registration in order to lawfully do business. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.
These agencies may include:
Department of Real Estate1515 Clay St Ste 702
Oakland, CA94612-1462
(510) 622-2552
http://www.dre.ca.gov
BBB records show a license number of 01476566 for this company.
Type: Department of Real EstateCheck License Status: Click here to view license info
Please note that governmental licensing information may not be current.
Type of Entity
Sole Proprietor
Contact Information
Primary Contact: Mr. Caleb Mitchell (Owner)Number of Employees
1
Business Category
Real Estate, Mortgage Brokers
Products & Services
This company offers real estate and mortgages.
Service Area
This business service area covers: Contra Costa County.
Alternate Business Names
Paramount MortgageIndustry Tips
Beware of Predatory Practices in Home Mortgage LendingBuying a Foreclosed Home? Know the Facts
Buying An Unbuilt Home
Home Buyers: Protect Yourself from Predatory Lenders
Investors Warned Not to Risk Homes to Buy Securities
Land for Sale!
Mortgage Choices
Preparing to Sell Your Home
Purchasing Your Dream Vacation Home
To Rent or Buy - Which is Right for You
LocationsX
1 Locations
Pleasant Hill, CA 94523Directions
Industry Comparison ChartX
The information in the table below represents an industry comparison of businesses which are of the same relative size. This is based on BBB's database of businesses located in the San Francisco Bay Area and Northern Coastal California. Businesses may engage in more than one type of business. The percent of time the business engages in a type of business is not accounted for. There is no known industry standard for the number of complaints a business can expect. The volume of business and number of transactions may have a bearing on the number of complaints received by BBB.
*Fidelity Realty is in this range.
Types of Complaints Handled by BBB
BBB handles the following types of complaints between businesses and their customers so long as they are not, or have not been, litigated:
- Advertising or Sales
- Billing or Collection
- Problems with Products or Services
- Delivery
- Guarantee or Warranty
We do not handle workplace disputes, discrimination claims or claims about the quality of health or legal services.
BBB Complaint Process
Your complaint will be forwarded to the company within two business days. The company will be asked to respond within 14 days, and if a response is not received, a second request will be made. You will be notified of the company's response when we receive it (or notified that we received no response). Complaints are usually closed within 30 business days.
Industry Tips for Real Estate
Beware of Predatory Practices in Home Mortgage LendingBuying a Foreclosed Home? Know the Facts
Buying An Unbuilt Home
Home Buyers: Protect Yourself from Predatory Lenders
Investors Warned Not to Risk Homes to Buy Securities
Land for Sale!
Mortgage Choices
Preparing to Sell Your Home
Purchasing Your Dream Vacation Home
To Rent or Buy - Which is Right for You
What is BBB Advertising Review?
BBB promotes truth in advertising by contacting advertisers whose claims conflict with the BBB Code of Advertising. These claims come to our attention from our internal review of advertising, consumer complaints and competitor challenges. BBB asks advertisers to prove their claims, change ads to make offers more clear to consumers, and remove misleading or deceptive statements.
What government actions does BBB report on?
BBB reports on known significant government actions involving business' marketplace conduct.