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Find a Location

Institute Of Reading Development has 1 locations, listed below.

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    Business ProfileforInstitute Of Reading Development

    Reading Lessons
    BBB accredited business
    The Complaints and Reviews shown on this HQ profile may have been submitted against either the HQ itself or one of the corporate-owned locations found under "Find Locations".

    At-a-glance

    Customer Reviews

    This business has 0 reviews

    Customer Complaints

    5 complaints closed in last 3 years

    4 complaints closed in last 12 months

    BBB Rating & Accreditation

    Accredited Since: 5/19/2010

    Years in Business: 34

    Customer Reviews are not used in the calculation of BBB Rating

    Overview of BBB Rating

    Overview

    The Institute of Reading Development is an educational services provider, whose curriculum integrates reading skill development and independent reading. IRD founder Paul Copperman is a presidential appointee to the NCER, and author of Taking Books to Heart. The Institute provides reading instruction and ancillary services for non-credit community education units of universities, colleges, and municipalities.

    Business Details

    Headquarters
    5 Commercial Blvd, Novato, CA 94949-6118
    BBB File Opened:
    9/27/1990
    Years in Business:
    34
    Business Started:
    1/16/1990
    Business Started Locally:
    1/16/1990
    Business Incorporated:
    1/16/1990
    Accredited Since:
    5/19/2010
    Type of Entity:
    Corporation
    Number of Employees:
    800
    Alternate Business Name
    • Institute Of Reading Development, Inc.
    Business Management
    • Mr. Paul Copperman, President
    • Mr. Joshua Kizner, Director of Operations
    Contact Information

    Principal

    • Mr. Joshua Kizner, Director of Operations
    Additional Contact Information

    Email Addresses

    Customer Complaints

    5 Customer Complaints

    Need to file a complaint? BBB is here to help. We'll guide you through the process. How BBB Processes Complaints and Reviews

    File a Complaint

    Most Recent Customer Complaint

    06/14/2023

    Complaint Type:
    Product Issues
    Status:
    Answered
    I signed my daughter up for a virutal, reading course through this company. When it came time for the first ******* we never recevied a link. I called and emailed numerous times and there was no answer. She missed the entire first ******* Then, when it came time for the second ******* the link did not work, she would not even complete the activities which were assigned to her. She has now missed two full lessons and has STILL been unable to work on any of the online activities. I have reached out to the teacher and company numerous times. They are more concerned about taking your money than giving you a refund. I am extremely upset and want a full refund. FAMILY ID: ******* REFUND AMOUN: $301.02
    Read More

    Customer Reviews

    0 Customer Reviews

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    How BBB Processes Complaints and Reviews

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    Local BBB

    BBB serving the San Francisco Bay Area and Northern Coastal California

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