BBB Accredited Business since 10/05/2009
NoloFind a Location
Phone: (800) 728-3555Fax: (800) 645-0895950 Parker St, Berkeley, CA 94710-2524
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This company develops and publishes books, software, online applications, and downloadable legal & business forms. They serve as an attorney referral service and also license content.
A BBB Accredited Business since 10/05/2009
BBB has determined that Nolo meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.
BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.
Reason for Rating
BBB rating is based on 13 factors. Get the details about the factors considered.
Factors that raised Nolo's rating include:
- Length of time business has been operating.
- Complaint volume filed with BBB for business of this size.
- Response to 10 complaint(s) filed against business.
- Resolution of complaint(s) filed against business.
Customer Complaints SummaryRead complaint details
|Complaint Type||Total Closed Complaints|
|Advertising / Sales Issues||2|
|Billing / Collection Issues||3|
|Problems with Product / Service||5|
|Guarantee / Warranty Issues||0|
|Total Closed Complaints||10|
Customer Reviews Summary Read customer reviews
0 Customer Reviews Customer Reviews on Nolo
|Customer Experience||Total Customer Reviews|
|Total Customer Reviews||0 Customer Reviews|
Type of Entity
Incorporated: June 1981, CA
Contact InformationMr. Chris Braun (CEO)Mr. Alex Reyes (PHR)Mr. Ralph Warner (Chairman, Executive Chairman and Co-Founder)
Number of Employees
Publishers - Book, Computer Software Publishers & Developers, Attorneys Referral Service