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BBB Business Review

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BBB Accredited Business since

Roto Rooter Of Lake County

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Description

Roto Rooter of Lake County is a full service Plumbing & Drain Service business serving all of Lake County.
We are a Golden Rule business - We treat you the way we wish to be treated. Our servicemen are Friendly, Helpful & Great to work with, call us


BBB Accreditation

A BBB Accredited Business since

BBB has determined that Roto Rooter Of Lake County meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Roto Rooter Of Lake County include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 1
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

0 Customer Reviews on Roto Rooter Of Lake County
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 0

Additional Information

BBB file opened: March 09, 2004 Business started: 12/23/1982 Business started locally: 12/23/1982 Business incorporated 04/18/2005 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Dr, Sacramento CA 95827
http://www.cslb.ca.gov
Phone Number: (800) 321-2752

Type of Entity

Corporation

Business Management
Ms. Victoria Christie, Owner
Contact Information
Principal: Ms. Victoria Christie, Owner
Number of Employees

2

Business Category

Plumbing Drains & Sewer Cleaning Plumbers Plumbers Plumbing - Renovation & Repair

Service Area
This business service area covers: Albion, Anchor Bay, Boonville, Branscomb Calpella, Caspar, Cleone, Comptche, Covelo, Dos Rios, Elk, Fort Bragg, Gualala, Hopland, Inglenook, Laytonville, Leggett, Little River, Longvale, Manchester, Mendocino, Navarro, Noyo, Old Hopland, Philo, Piercy, Pine Grove, Point Arena, Potter Valley, Redwood Valley, Rockport, Talmage, Ukiah, Willits, Westport, Yorkville.
Alternate Business Names
Dallas Woll, Inc.
Products & Services

Drain problems? Leaking faucets? Slow flushing toilets? No problem! Call the friendly Plumbers at Roto Rooter!
Video inspection, septic pumping, water heaters, garbage disposals, jetting. Roto Rooter that's the name away your toubles down the drain

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BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.