BBB Business Review

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BBB Accredited Business since

O'Grady Plumbing

Phone: (415) 647-9200 Fax: (415) 647-9200 View Additional Phone Numbers 1610 Evans Ave, San Francisco, CA 94124 View Additional Email Addresses http://www.ogradyplumbing.com


BBB Business Reviews may not be reproduced for sales or promotional purposes.

Description

This company offers full-service sewer & drain plumbing services.


BBB Accreditation

A BBB Accredited Business since

BBB has determined that O'Grady Plumbing meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.


Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that raised the rating for O'Grady Plumbing include:

  • Length of time business has been operating
  • Complaint volume filed with BBB for business of this size
  • Response to 1 complaint(s) filed against business
  • Resolution of complaint(s) filed against business


Customer Complaints Summary Read complaint details

1 complaint closed with BBB in last 3 years | 1 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 1
Total Closed Complaints 1

Customer Reviews Summary Read customer reviews

1 Customer Review on O'Grady Plumbing
Customer Experience Total Customer Reviews
Positive Experience 0
Neutral Experience 0
Negative Experience 1
Total Customer Reviews 1

Additional Information

BBB file opened: April 26, 2002 Business started: 02/01/1998 Business started locally: 02/01/1998 Business incorporated 01/01/2004 in CA
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Dr, Sacramento CA 95827
http://www.cslb.ca.gov
Phone Number: (800) 321-2752
The number is 746040.

Type of Entity

Corporation

Business Management
Mr. Paul O'Grady, CEO
Contact Information
Principal: Mr. Paul O'Grady, CEO
Number of Employees

15

Business Category

Plumbers Plumbing Plan Services Plumbing Drains & Sewer Cleaning Sewer Contractors Sewer Inspection Sewer Pipe Drainage Contractors

Products & Services


Residential, Commercial & Emergency Plumbing Services:
Backflow Prevention
Property Management Services
Complete Restaurant Services
Service Agreements
Faucets & Sinks
Sewers & Drains
Green Efficiency Products
Toilets
Hydrojet / Root Removal
Tubs & Showers
In-line Video Inspection
Trenchless Sewer Repl.
Pumps / Sewer Ejectors
Water & Gas Pipe Work
Preventative Maintenance
Water Heaters & Tankless


Customer Review Rating plus BBB Rating Summary

O'Grady Plumbing has received 3.68 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview
X

BBB Customer Review Rating plus BBB Rating Overview


BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.
Details

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.