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BBB Business Review

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BBB Accredited Business since

Pimentel Paving Inc.

Phone: (415) 491-4912 Fax: (707) 588-0402 View Additional Phone Numbers 3647 Melcon Ln, Santa Rosa, CA 95407 View Additional Web Addresses

BBB Business Reviews may not be reproduced for sales or promotional purposes.


1990 Pimentel Paving has been in Marin, Sonoma and Napa Counties. Same name, same License number. We are proud of our reputation and live up to those standards every job. We specialize in Asphalt, Asphalt Emulsion Seal, Chip Seal, and Terrapave

BBB Accreditation

A BBB Accredited Business since

BBB has determined that Pimentel Paving Inc. meets BBB accreditation standards, which include a commitment to make a good faith effort to resolve any consumer complaints. BBB Accredited Businesses pay a fee for accreditation review/monitoring and for support of BBB services to the public.

BBB accreditation does not mean that the business' products or services have been evaluated or endorsed by BBB, or that BBB has made a determination as to the business' product quality or competency in performing services.

Reason for Rating

BBB rating is based on 13 factors. Get the details about the factors considered.

Factors that affect the rating for Pimentel Paving Inc. include:

  • Length of time business has been operating
  • No complaints filed with BBB

Customer Complaints Summary

0 complaints closed with BBB in last 3 years | 0 closed in last 12 months
Complaint Type Total Closed Complaints
Advertising/Sales Issues 0
Billing/Collection Issues 0
Delivery Issues 0
Guarantee/Warranty Issues 0
Problems with Product/Service 0
Total Closed Complaints 0

Customer Reviews Summary Read customer reviews

1 Customer Review on Pimentel Paving Inc.
Customer Experience Total Customer Reviews
Positive Experience 1
Neutral Experience 0
Negative Experience 0
Total Customer Reviews 1

Additional Information

BBB file opened: January 10, 1997 Business started: 02/01/1990 Business started locally: 02/01/1990
Licensing, Bonding or Registration

This business is in an industry that may require professional licensing, bonding or registration. BBB encourages you to check with the appropriate agency to be certain any requirements are currently being met.

These agencies may include:

Contractors State License Board
9821 Business Park Dr, Sacramento CA 95827
Phone Number: (800) 321-2752

Type of Entity


Business Management
Mr. Joe Pimentel, President Ms. Carolyn Pimentel, Vice President
Contact Information
Customer Contact: Ms. Carolyn Pimentel, Vice President
Principal: Mr. Joe Pimentel, President
Number of Employees


Business Category

Paving Contractors Asphalt Sealing - Pavement

Service Area
Sonoma, Marin and Napa Counties
Products & Services

Asphalt, Asphalt Emulsion Seal, Chip Seal, Terrapave, and asphalt stamping. Private roads, parking lots. and driveways. Commercial or Residential. We take pride in every job. Our crew is easy to talk to and Joe is on every job.

Customer Review Rating plus BBB Rating Summary

Pimentel Paving Inc. has received 5 out of 5 stars based on 1 Customer Reviews and a BBB Rating of A+.

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Review Rating plus BBB Rating Overview

BBB Customer Reviews Rating represents the customers opinions of the business. The Customer Review Rating is based on the number of positive, neutral and negative customer reviews posted that are calculated to produce a score.

Customer Review Experience Value
Positive Review 5 points per review
Neutral Review 3 points per review
Negative Review 1 point per review

BBB letter grades represent the BBB's opinion of the business. The BBB grade is based on BBB file information about the business. In some cases, a business' grade may be lowered if the BBB does not have sufficient information about the business despite BBB requests for that information from the business.

BBB Letter Grade Scale

BBB Rating Value
A+ 5
A 4.66
A- 4.33
B+ 4
B 3.66
B- 3.33
C+ 3
C 2.66
C- 2.33
D+ 2
D 1.66
D- 1.33
F 1
NR -----
Star Rating scale

  Average Score
5 stars 5.00
4.5 stars 4.50-4.99
4 stars 4.00-4.49
3.5 stars 3.50-3.99
3 stars 3.00-3.49
2.5 stars 2.50-2.99
2 stars 2.00-2.49
1.5 stars 1.50-1.99
1 star 0-1.49

BBB Customer Review Rating plus BBB Rating is not a guarantee of a business' reliability or performance, and BBB recommends that consumers consider a business' BBB Rating and Customer Review Rating in addition to all other available information about the business. If the BBB Rating is NR then only Customer Reviews are used for the Star Rating.